Will Ecommerce Rule The Customer?

Internet is an incredible asset for customers hoping to grow their selections of items they have in their wardrobe. Online shopping has become a very popular trend among the people. Nowadays, everyone prefers to shop online instead of taking the hassle to go to the store. There are several advantages as well as disadvantages of online shopping.


  1. The stores are accessible via Internet 24/7.

  2. You don't need to dress up to go shopping.

  3. As you are shopping on the internet, you don’t need to worry about parking your car.

  4. No long lines to wait.

  5. You can read the reviews before buying the product.

  6. You have an option to buy refurbished products.

  7. There is no salesperson to annoy you.

  8. You can return a product if you don’t like it.

  9. There is always a discount.


  1. If you are not buying an expensive product, then you may be charged extra for the shipping.

  2. You cannot physically touch the item or inspect it before buying.

  3. Chances are that the site you are shopping on is not legitimate.

  4. You have to stick with the price mentioned online. You cannot bargain

  5. Sometimes, you get the wrong item delivered.

  6. The refund process varies from company to company. It may take a while to get your money back.

  7. Sometimes, it is better to buy some products offline rather than online.


Everyone likes to shop online because it is easy, cost effective and efficient process. In my opinion, ecommerce will rule the customers as the entire process is hassle-free.

Internet has made it easy for Entrepreneurs to start a business online. For example: If you are a housewife who wants to run an
online clothing store, you can start it in just a few clicks. If you do not want to deal with the hassle of managing the inventory, then you can also start a dropshipping business in a niche like Women’s clothing online.

I would like to conclude by saying that “Not only ecommerce rules the customers but also the online shop owners”.

Topic revision: r1 - 09 Apr 2019, AasfaAatiya
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